Jean Binder



Professional life

In January 2003 I started to provide project management services to Altria ITSC-E (Information Technology Services Center - Europe) as an independent consultant.

In January 2004 I moved to Cheltenham (England) and started to work as an employee at the same company.


Project Manager
From small (quick win) to large projects, all successfully completed on time and on budget, working with 90% of the project team in other locations. Main projects:

· Implementation of a centralized ERP system for 22 European countries
· Implementation of an European Financial Shared Services Center, with technologies such as Document Scanning and Management, Cash and Banking and web Portal.
· Design and implementation of the Siebel CRM architecture for worldwide sales systems.
· Study, architecture design and implementation of the infrastructure for Warehouse Management System.
· Overall coordination of the upgrade from AIX4 to AIX5 on around 100 UNIX servers based on the ITSC-E Lausanne, with technical analysis, strategy definition, impact and risk analysis.
· KFUK Banbury Monitoring Transfer to ITSC-E - Transfer of UNIX system monitoring from support team in Banbury to ITSC-E customer services. The project was successfully implemented, on schedule and on budget.

PMI PMP® Certified

Post-Graduate Research (PhD)
Subject: Global Project Management
Heriot Watt University, Edinburgh

. Managing Projects - ESI, London

. Scheduling and Cost Control - ESI, London

. PMP preparation - Cheetah, Switzerland

. Risk Management - ESI, Switzerland

. PMPM Metholodogy (Project Management) - Philip Morris, Switzerland

. Technical Project Management - Oxford University, UK

. Efficient communication over distance, in English - Farnham Castle, UK

. Project Management Challenge (London, October 2004)

. Speaker (Presentation: Excellence in Global Project Management) at the seminar Delivering Results Through Project and Programme Management (London, March 2005)